Ladenbergstr. 1814195 Berlin, Germany
Tel: 030 91 444 501Mobile: 0174 3338363
German Tax ID Number: in Berlin 63 858 914 720
Bankverbindung Ostsee Sparkasse Rostock Kto-Nr: IBAN DE84 1305 0000 1000 6400 74
Friends of Dave Tours and our guides agree to dedicate our day to your tour and as we accept your reservation up to a year in advance we have a very up front cancellation policy. You may cancel without penalty up until 5 days before the day of your tour to receive a refund on your tour fee (Berlin time). Cancellation must be received in writing to email@example.com. We do not refund inside 5 days unless the ship does not dock. You are responsible to hold travel insurance in the event of sickness or injury and we will provide you with a cancellation receipt to be used for your claim. Your tour is not reserved until payment is received.
Effective date: May 24, 2018
Last revised: May 14, 2018
In order to comply with the new EU data protection rules we want to share a few things about our website, the data we collect and how your tour request is processed. To begin with, our website and invoicing system is maintained by Wix who processes the invoices, some of our email and our customer relation system is InfusionSoft. Our guests are given the choice of paying via Paypal and credit cards. Credit cards are processed by Stripe. All our third party vendor processors are GDPR compliant and we list them (with links to their compliance) on our sign up form. We also ask our guests whether or not they wish to appear in photos on our social media or website at the time of registration. Lastly, we send an Email Confirmation asking for permission to email you. It is NOT a requirement to accept our emails, however, if you opt out, you will not receive any information about tour changes, ship issues, or anything else to do with Friends of Dave Tours or DNA Tours, GmbH and accept all responsibilities therein.
YOUR INFORMATION WILL NEVER BE SOLD OR USED OTHER THAN FOR COMMUNICATION WITH DAVE, HIS WARNEMÜNDE TOURS OR ANY OF HIS RIVER CRUISES. YOU MAY OPT OUT AT ANY TIME.
To keep this very simple... we only use your data to conduct your tour and to make you aware of other travel opportunities with Dave and Friends of Dave Tours. We communicate with you regularly before your tour about your Friends of Dave Tour and we also send out occasional updates about Dave's journeys. That's it. We do not share or sell our lists ever!!!
Cookies and other technologies
Personal data we collect
Through this website, Friends of Dave Tours may collect information that can specifically identify you, such as your name, address, telephone number and e-mail address when you voluntarily submit it to us.
Use of personal data
to respond to requests you may make of us, including to provide services that you have requested and participate in activities that you have joined
to contact you and/or provide you with general information as well as information about our products and services from time to time
To continuously improve and enhance our services, we may send you marketing communications via email relating to our business which may be of interest to you / SPECIFICALLY FOR FRIENDS OF DAVE TOURS OR DNA TOURS GMBH. You can choose the types of communications you want to receive at any time by updating your email preferences. You may also unsubscribe at any time.
Consent: We will not use your personal data for advertising purposes unless you have freely given your explicit and prior consent. WE NEVER GIVE YOUR DATA TO OUTSIDE ADVERTISERS!
However, for existing customers, we may use your email address that we obtained from you in the context of our existing customer relationship to provide you with marketing materials relating to similar products or services that you have previously requested, used or participated in. You may, however, object to such use at the time of collection and each time a message is sent. To opt-out of email marketing, follow the instructions within the email that you receive.
to share with agents, contractors or partners of Friends of Dave Tours in connection with services that these individuals or entities perform for, or with, our firm. These agents, contractors or partners are restricted from using Personal Data in any way other than to provide services for Friends of Dave Tours. We may, for example, provide Personal Data to agents, contractors or partners for hosting our databases, for data processing services, or to send you information that you requested, but those parties cannot use your Personal Data for their own purposes unrelated to the work they are doing for us
to respond to duly authorized information requests of governmental authorities or where required by law
to investigate suspected fraudulent activity in connection with the website or violation of another party’s rights
The security of your personal data is very important to us. We have put in place reasonable physical, electronic, and administrative procedures to safeguard the information we collect. Access to your personal data is granted only to those employees/vendors who require it in order to perform their duties. We cannot guarantee, however, that all communications between us or information stored on our servers will be free from unauthorized access by third parties such as hackers, however we will comply with all reporting requirements of the GDPR should we be made aware of any breaches. Your use of our services demonstrates your assumption of this risk.
Information from children
This website is not directed at children and we have no intention of collecting personal data from young people. If we become aware that personal data from a child under 18 has been collected without the consent of such child’s parent or guardian, we will use all reasonable efforts to delete such information.
Third party websites
As a convenience to our visitors, this website contains links to a number of websites that we believe offer useful information. The policies and procedures we describe here do not apply to those websites. We suggest contacting those websites directly for information on their privacy policies.
Access to personal data
We will make available to you the personal data about you in our custody or control that we have collected, used or disclosed, upon your written request, to the extent required and/or permitted by law.
To request access to personal information that we hold about you, we simply ask that you submit your request in writing by clicking on the "Contact us via email"-link shown in the top-right area of this page. When we receive an access request from an individual, we will attempt to fulfill the requested information within 30 days, including requests regarding the personal data we have in our possession or control about the individual, what it is being used for, and to whom it has been disclosed, if applicable.
In certain situations, however, we may not be able to give individuals access to all or some of their personal data. If we deny an individual's request for access to their personal data, we will advise the individual of the reason for the refusal.
Accuracy of personal data
We make reasonable efforts to keep personal data in our possession or control, which is used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us. If you would like to correct, modify or delete your personal data, please submit your request in writing by clicking on the "Contact us via email" link shown in the bottom-right area of this page.
International transfers of personal data
Personal data submitted through this website resides on servers at our office in Berlin, Germany and the servers of our Hosting Partners 1&1 in Munich, Germany and InfusionSoft, Inc, based in Los Angeles, CA, USA.
Friends of Dave Tours is the DBA name for David Natale and our customers come from all over the world.
Friends of Dave Tours’s legal entities outside the European Union have entered into intra-company data protection agreements using standard contractual clauses prepared by the European Commission / We have verified that our 3rd party vendors are GDPR compliant as of May 14, 2018. Moreover, Friends of Dave Tours’s U.S. entities have entered into data protection agreements with service providers and other business partners. These agreements require the contracting parties to respect the confidentiality of your Personal Information and to handle European personal data in accordance with applicable European data protection laws.
By using this website, you consent to the transfer, storage, use and disclosure of your personal data among our affiliated companies and non-affiliated service providers, wherever located. Friends of Dave’s service providers are contractually bound to respect the confidentiality of your personal data.
Our Marketing/hosting partner, InfusionSoft, Inc, based in Los Angeles, CA, USA, is participating in and has certified its compliance with the EU-US Privacy Shield Framework (www.privacyshield.gov/welcome).
Changes to this policy